New 2020-07-11: There are two new functionalities you can access on the participants page.
  • You can hide participants, if you don't want to see them in menus on other pages. Some clients have asked for this, so they can hide participants who no longer work for them.
  • We have also been asked about having several people CC'ed on logistics email and emails with reports. This is now possible to set up on the participants page as well.

Create a New User ID

After completing the wizard below, you will be sent an email to the address entered here. You cannot login until you receive the email and follow the instructions to validate your e-mail address.

Please note that we are not able to ship test packages out of the United States, so you must be able to provide us with a US shipping address later in the process to complete the registration.

Attention: If you are here because you want to report the results from a test you have performed, you should only proceed if you are the laboratory contact we emailed the instructions and test information to, or that person has told you that he or she has set you up so your email will attach your User ID to your existing client record. Otherwise, you will be setting up a duplicate client record and you will not be able to report your results, because the test instance is attached to your original client record.

Create a New User ID
 
 
 
 
If you forget your password you will be asked the security question
you choose here and prompted to enter the answer you specify below.
 
The answer is case sensitive. It may be easier to remember, if you use all lowercase.